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To continue with the application process, you will be required to answer job-related questions. These questions help us assess your job-related abilities, skills, and attitudes. There are 50 items on this assessment. It will take you approximately one hour to complete.

Section 1

Read each question and choose the best response. TIP: Remember, you are choosing the BEST response. There may be more than one answer that could be acceptable or correct in a particular real-life situation.
  1. Paul and Jessica work together. Jessica regularly breaks a safety regulation while they work together. She has never hurt herself or anyone else, and the safety regulation seems to be a minor one. In this situation, Paul should:

  2. If you have a disagreement with a co-worker, the best approach to handling this situation is:

  3. Bernard is answering a question for a customer. Susan overhears Bernard giving the customer incorrect information. Susan should:

  4. George and Jennifer work together in the same department. Jennifer takes frequent breaks and is not getting her work done in a timely manner. Because they work in the same department, this reflects poorly on George. Although George is a hard-worker, he cannot do the job of two people, and his supervisor is not aware of the reason the work is not getting done. In this situation, George should:

  5. A customer needs supplies to do an at-home project. When the customer describes the way she is planning to do the project, Winston disagrees with her approach- He thinks he knows a better approach. The different approaches require different supplies and will affect the customer's purchase. Winston should:

  6. A customer is angry for having to wait in line longer than they would have liked. When the customer gets to the cash register, she yells at Lisa, the register attendant. It is not Lisa's fault that this customer had to wait because Lisa has been doing her job as quickly as possible and helping other customers. Lisa should:

  7. John likes to make small talk while working. Harvey does not like to make small talk while working because it distracts him. Harvey should:

  8. Lindsey is rushing through her work and making many careless mistakes. Justin often has to go behind her and fix her mistakes. This takes a lot of time away from other work tasks he should be doing. Justin discussed this situation with Lindsey politely and showed her the correct way to do her tasks. When she then made a careless mistake again, he brought it to her attention, showing her how to do the task the correct way. However, Lindsey is still being careless and not doing a good job with her tasks. Justin should:

  9. Michael is doing one of his work tasks incorrectly. Larry knows this because it affects his ability to complete his work tasks. Therefore, Larry often has to re-do Michael's tasks in order to correctly do his own tasks. In this situation, Larry should:

  10. Jacob notices that Macy is becoming frustrated with a difficult customer. Jacob should:

Section 2

Read each question and choose the best response
  1. How often do you arrive late to work?

  2. How often do you leave work early?

  3. How often do you miss a day of work?

  4. How many previous jobs have you held in the past year?

  5. How long were you employed at your most recent job?

  6. If you do not know the answer to a customer's questions, you should:

  7. When major changes to your work protocol or duties take place, you react by

  8. When the deadline for a project or task you are working on is suddenly moved up, you handle this by:

  9. You observe another employee stealing from your work place. You should:

  10. A line is forming at a register you do not usually work at. You are finished with your tasks and have nothing else do to. You should:

  11. You wake up at 8:45am and you are supposed to be at work at 9:00am. What should you do?

Section 3

Read the following statements. Use the scale below to rate your agreement to each statement.

TIP: On these assessment questions, it is best to choose the "Strongly Agree" OR the "Strongly Disagree" response. Most companies want to hire an applicant who is confident and clear in their feelings about a certain issue. Otherwise, the applicant could seem wishy-washy (undecided and easily swayed).
  1. I tend to sacrifice speed over quality when working.

  2. I often double-check my work to ensure for accuracy.

  3. I tend to make quick decisions.

  4. I tend to make careless mistakes.

  5. I view myself as an expert at my job.

  6. I consider myself a leader.

  7. I tend to disagree with others frequently.

  8. People tend to follow my suggestions or ideas.

  9. I enjoy working with other people.

  10. I consider myself a safety-conscious person.

  11. When a customer is upset, it is important to listen carefully and try to understand.

  12. I easily adapt to last minute changes.

  13. I follow direction well.

  14. I tend not to get along with my supervisors.

  15. I tend to take risks.

  16. I consider myself a hard worker.

  17. I take responsibility for my actions.

  18. I tend to lose interest in tasks quickly.

Section 4

Pretend we contacted your previous supervisors. How would they rate you on the following items using this scale?
  1. Your ability to complete job duties in a timely manner

  2. Your ability to work well under pressure

  3. The quality of your work

  4. Your organizational skills

  5. Your dependability

Section 5

Read the following statements. Use the scale below to rate your agreement to each statement.
  1. In certain situations it is okay to bend the rules in order to get the job done.

  2. My company will not be affected if I take small supplies home with me for personal use.

  3. Safety rules and guidelines should be strictly adhered to.

  4. I have stolen money or supplies from previous work places.

  5. I have lied to previous supervisors to avoid getting in trouble.

  6. My previous supervisors would report that I am an honest employee.